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Practical info: Signing Sessions
To get signings from your favorite artists, you don’t need to queue at the Signing Desk anymore: you can upload your signing ticket from Japan Expo Marseille’s mobile app. Need more information? Read this page!
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At Japan Expo, guest signing sessions in the official festival area (Sumiré) are free, provided you've generated a free signing coupon on the mobile app beforehand!
warning!
- No signing session without a ticket!
- Everything happens on the Japan Expo mobile app: generate your signing voucher and present it on your smartphone at the signing session.
- ALL signing session vouchers include your photo. They cannot be given to a third party.
- You are entitled to one autograph per guest for the duration of the festival.
- Signings are strictly forbidden to exhibitors, the press, professionals and amateurs alike.
JAPAN EXPO's app
With your smartphone, you can get a signing ticket as soon as you arrive at the festival, after scanning your entrance ticket. Book your signing ticket as soon as possible not to miss your chance!
How does it work? Launch the app and follow these steps:
- 1. Log in (it is the same account as on our website)
- 2. Click on the "Signings" section
- 3. Choose the entrance ticket you want to use (the one scanned at the entrance on that day):
- a. If you bought your ticket with Japan Expo Marseille, it is already on the app
- b. If you bought your ticket from one of our partners (Fnac or Ticketmaster), you must add your ticket: you can do it before the festival by scanning your ticket on the app or entering the ticket number in the "My tickets" section of your account
- 5. Choose your signing session:
- a. For lotteries: click JOUER and let the app do the rest. This way, there is no cheating possible. If you win, take a photo with your smartphone and the app will create your signing ticket that you will have to show at the signing session.
- b. For "first come, first served": click OBTENIR MON BON DÉDICACE, take your photo with your smartphone and the app will create the signing ticket, in the limit of available tickets.
Si vous rencontrez des difficultés, ou si vous ne disposez pas de smartphone n’hésitez pas à vous rendre au Point dédicaces afin de vous faire aider par les staffs du festival.
Une borne wifi est installée à proximité des espaces de dédicaces pour vous permettre de jouer en toute tranquillité.
SIGNING SESSIONS RULES
- When you have your signing ticket, you can go to the Sumiré Area at the time of the session!
Attention: a ticket is only valid for one session, at the time and for the guest indicated on the ticket. It is not valid for any other session, even for the same guest. If you don't attend the session for which you have a ticket, it will be lost and you can't exchange it for another session of the same guest. - At the Sumiré Area, your ticket will be scanned, and your identity checked out thanks to the photo (if the photo does not look like the person showing it, it may be refused).
- When your turn comes, you will meet the artist and get your signing.
- Generally speaking, during signing sessions, you must show an official product from the artist. It may seem obvious but it’s worth a reminder, an official product is in no way a counterfeit!
- For some artists, the festival gives a free ex-libris for the signing.
- For some guests, some products are available:
- at the merch tables set up in the Sumiré Area
- at some exhibitors' booths