Cash desks & Means of payment
All the information you need to buy your tickets!
Book your tickets online to the last minute with Japan Expo, on our website or on the mobile app!
Entrances & Cash Desks
From 9.00 am, people with tickets are led to the entrance of the festival after ticket control.
Zen ticket owners are allowed in from 8.30 am.
PLEASE NOTE: this year, in order to guarantee flow control, there will be no on-site ticket sales. However, you will be able to buy tickets online, within the available stocks, only via our online ticketing or our application. Go to the pre-sale queue if you don't have a ticket. We remind you that you get a discount when buying presale tickets.
We remind you that the festival entrance if free for children under 8!
Only children under 8 and the companions of people with disabilities with a card or justification mentioning the need for a companion or blindness, can benefit from the free entrance. In both cases, you'll need to show a justification.
Attention: people who benefit from free entrance must pick up a free ticket at the entrance.
A free ticket will be given to people who benefit from free entrance at the entrance of the festival.
FOR MORE INFORMATION, PLEASE READ: